Information on data protection for customers and interested parties
(Last updated: 16. January 2023)

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Information on data protection for customers and interested parties (Last updated: 16. January 2023)


  1. Section 1: Information on data protection on how SIA Commerce Group processes data in accordance with Article (Art.) 13, 14 and 21 of the General Data Protection Regulation (GDPR) and Art. 19 and 20 of the Swiss Data Protection Act (DSG)
  2. Section 2: Detailed information on data protection regarding our website
Section 1: Data protection information on processing data in accordance with Articles (Art.) 13, 14 and 21 of the General Data Protection Regulation (GDPR) and Art. 19 and 20 of the Swiss Data Protection Act (DSG) We take data protection very seriously and would like to let you know how we process your data and what rights and claims you are entitled to under the data protection regulations. Valid since 25 May 2018.

The data protection information set out below concerns activities carried out by all members of the SIA Commerce Group pertaining to data privacy as well as services provided on behalf of external companies. Personal data is processed in the same way and according to the same principles for the listed companies, meaning that uniform data protection information is applicable.

  1. Body responsible for data processing and contact information Body responsible within the meaning of data protection law: SIA Commerce Group
SIA Commerce Group Email: Website:

The bodies stated above decide autonomously on the processing of your personal data.

Your data may be received by or disclosed to the listed members of the SIA Commerce Group. You can find more details concerning the categories or recipients of your data under 4. below.

Contact details of our Data Protection Officer: SIA Commerce Group Data Protection Officer Email:

  1. Purposes and legal basis on which we process your data We process personal data in line with the provisions governing the General Data Protection Regulation (GDPR), the German Privacy Act (BDSG), the Swiss Data Protection Act (DSG), the Telecommunications Telemedia Data Protection Act (TTDSG) as well as other applicable data protection regulations, (details below).
What individual data is processed and how the data is used in detail depend largely on the purposes of the processing.

More details and further information regarding the reasons for data processing can be found in the respective contracts, agreements, forms, declaration of consent and/or other information made available to you (e.g. as part of using our website or included in our T&Cs). Furthermore, this data protection information may be updated over time, and you can read about this on our website at

2.1 Processing required in order to perform a contract or prior to entering into a contract (Art. 6 Para. 1 b) GDPR and Art. 31 Para. 2a DSG)

Processing of personal data is performed in order to undertake our contractual agreements with you and to carry out your orders or, at your request, to carry out measures and activities which are part of pre-contractual relations, e.g. with interested parties. The processing serves, in particular, to provide deliveries of our products as well as the services associated with them in accordance with your instructions and wishes. The scope of the processing extends to personal data that is necessary for the respective service, measure or activity.

This primarily concerns communication with yourself regarding agreements, validation regarding transactions, orders and any other agreements made, as well as quality assurance based on corresponding documentation, goodwill procedures, measures to control and optimize business processes and the performance of general due diligence, control and monitoring by affiliated companies (e.g. parent company); statistical evaluations for corporate management, costing and controlling, reporting, internal and external communication, crisis management, accounting and tax assessment of operations, risk management, assertion of legal claims and defense when faced with legal disputes; ensuring IT security (incl. system and plausibility tests) and general security, e.g. building and system security, ensuring and exercising domiciliary rights (e.g. by means of access controls); ensuring integrity, authenticity and availability of data, preventing and investigating criminal offences; control by supervisory bodies or control bodies (e.g. audit).

2.2 For the purposes of legitimate interest pursued by ourselves or by a third party (Art. 6 Para. 1 f) GDPR or Art. 31 Para. 1 DSG)

Apart from fulfilling the provisions governing a contract or pre-contractual agreement, your data may be processed, where necessary, in order to preserve our legitimate interests or those of a third party, especially for following reasons, which also represent our legitimate interests or those of third parties:

The further development of services and products as well as existing systems and processes;

Obtaining information and exchanging information with credit agencies, insofar as this goes beyond our economic risk;

Checking and optimizing processes for needs analysis;

Advertising or market and opinion polls, unless you have rejected the use of your data;

Disclosure of personal data as part of due diligence in company sale negotiations;

For comparison with European and international anti-terror lists, insofar as this goes beyond the legal obligations;

Enrichment of our data, including by means of use or research of publicly available data;

Statistical evaluations or market analysis;


Assertion of legal claims and defense in legal disputes that cannot be directly attributed to the contractual relationship;

Limited storage of data, where deletion is not possible or only possible with an undue amount of effort as a result of the special way in which the data is stored;

Development of scoring systems or automated decision-making processes;

Prevention of, and investigation into, criminal offences, unless exclusively for the fulfilment of legal requirements;

Prevention of fraud;

Building and system security (e.g. by means of access control and video monitoring), insofar as this goes beyond the general duty of care;

Internal and external inspections, safety checks;

Listening into or recording telephone conversations for quality assurance and for training purposes;

For obtaining and maintaining certifications of a private or official nature;

For ensuring and exercising domiciliary rights by means of appropriate measures, using video monitoring to protect our customers and employees as well as to secure evidence in the event of criminal offences and their prevention.

If you would like to receive further information to consider how your interests may be affected, please contact us or our Data Protection Officer.

2.3 As part of the person giving their consent (Art. 6 Para. 1 a) GDPR and Art. 31 Para. 1 DSG)

Processing personal data for certain reasons (e.g. using your email address for marketing purposes, including bonus and loyalty programs) may also occur as a result of you having given your consent. You can revoke your consent at any time. This also applies to revoking consent that you may have given us prior to 25 May 2018 when the GDPR came into force. You will be informed separately about the reasons and consequences of revoking consent or refusing to give consent in the relevant text, where consent is required.